PRODUCT & SERVICE POLICY

PRODUCT & SERVICE POLICY

 OFFICIAL WARRANTY (1 YEAR) 

  • We are offering you a 1-year official warranty for watches.

WATCH: If you face any problems with the machine, you will be entitled to an official service warranty with any watch you have purchased from TREXXOO.


 [Special Note: Our Invoice is enough to claim a warranty against any purchase.]

  • The warranty won't be valid for any physical damage.
  • The warranty will be void if watches or other products are repaired or unbolted by outside makers.

 RETURN, REPLACEMENT & REFUND POLICY:

 RETURN POLICY (05 DAYS)

As we offer a quality product, there is no way left to return, but we want to ensure quality service, too. That's why we have a return policy. You can return your purchased product within 05 working days from the purchase date. The product must be returned in the original, undamaged manufacturer packaging as it was delivered. In case of a return, you are advised to pay the delivery charge. Change of mind won't cover our return policy.

 REPLACEMENT POLICY (05 DAYS)

If you want to exchange your purchased product, you can exchange it within 05 working days. The product must be returned in the original, undamaged manufacturer packaging as it was delivered. To avail of the exchange, you are advised to pay the delivery charge. Change of mind won't cover our replacement policy.

 REFUND POLICY (05 DAYS)

If you return a product because of a defect/damage or incomplete reason at the time of delivery, you can claim a refund. After verifying from our side, you will get the paid amount as a refund within 05 working days. Change of mind won't cover our refund policy.